Proof of fulfillment for virtual product (account upgrade)

[Rosanna]

I sell account upgrades on my website, now paypal is askingfor proof of fulfillment for the payments. What is the best way to tackle this?

[Rosanna]

Originally Posted by sureness

How many transactions are being asked?

5 transactions of 9euros each

[SaiJin]

Hmmmm..... have you had any kind of tracking? Even sending customers a thank you note with tracking?

[rsot]

Do you provide some sort of receipt for service rendered?

[Maskyy]

Is the transaction type goods and services? If yes. Is it shown as confirmed? If yes too. Cool

Print the transaction page, submit it as 'no address/delivery service or as a digital service (this is option 2 on the restoration list).'

State that - Client sent confirmation on the payment hence the transaction was completed as well as the payment.